Terms & Conditions

A legal disclaimer

Terms & Conditions

Effective Date: 30 April 2025

Welcome to EZ Fall Safety Surfacing, a brand of Twynham Components Ltd. By accessing or using our website or engaging with our business, you agree to be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use our services.

1. Company Information

EZ Fall Safety Surfacing is a trading name of:
Twynham Components Ltd
Registered in England & Wales
Company Number: [Insert]
Registered Office: [Insert full UK address]
Email: sales@twyco.co.uk
Phone: 01536 2023740

2. Use of This Website

You may:

Browse our site for information on products and services
Contact us via online forms, email, or phone
Download brochures or specifications where available

You agree not to:

Misuse or disrupt the website or associated systems
Use our content for commercial purposes without written consent
Post or transmit malicious code, spam, or unlawful material

3. Quotations & Orders

All product quotations are valid for 30 days unless otherwise stated
Pricing, availability, and lead times are subject to confirmation at the time of order
Orders must be confirmed in writing and are subject to Twynham Components Ltd’s standard sales terms

4. Product Information & Suitability

We strive to ensure all product information (e.g. specifications, dimensions, certifications) is accurate. However, it is the responsibility of the customer to confirm suitability for specific applications, including fall height compliance, local standards, and installation conditions.

Installation must follow the manufacturer’s guidelines. We are not liable for improper installation by third parties.

5. Intellectual Property

All content, including product designs, images, branding, and documentation, is the intellectual property of Twynham Components Ltd and its licensors. You may not reproduce, distribute, or commercially exploit any content without prior written permission.

6. Limitation of Liability

To the extent permitted by law, Twynham Components Ltd is not liable for:

Indirect or consequential losses
Installation or third-party costs
Delays caused by events beyond our control (e.g. force majeure, transport disruption)

Our liability is limited to the value of goods supplied under the relevant contract.

7. Warranties

EZ Fall products are warranted against material and manufacturing defects for a period as outlined in specific product documentation. Warranty claims must be submitted in writing with supporting evidence. Damage due to misuse, improper installation, or wear and tear is excluded.

8. Privacy

Any personal data collected via this website is handled in accordance with our Privacy Policy and applicable data protection laws (UK GDPR).

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact

If you have any questions about these Terms and Conditions, please contact:

Twynham Components Ltd
Email: sales@twyco.co.uk
Phone: 01536 2023740